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When Telling People Off, Try to Meet them Halfway
The other day at a Blood bank
I told this lady at the blood bank the other day that she wasn’t the only one frustrated in this country and she straightened up.
I had just come in to inquire about my mom’s results and said hello.
To which she didn’t answer.
Then I tried again, thinking that she didn’t hear, still no answer.
It was an open door, so I moved in the room and this time said a full sentence, “excuse I’ll just like to ask about my mom’s results” still no answer.
I swear, I wasn’t mad, I honestly thought that she could not hear me.
So when she looked up yelling at me for distracting her, that was it!
I told her off. As a healthcare professional myself I would never treat someone intervener, all it takes when someone wants to talk to you and you’re busy is a simple could you on please? Just a moment please?
Of course she was upset I told her off
But the next time I came back which was about 50 minutes, she was certainly more polite.